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You've Done Everything Right and You're Wrong - Now What???

9/2/2016

21 Comments

 
From cornrowing carpet to vinyl plank installation issues to adhesive failure and more, contractors are often blamed for problems with all types of flooring although they did nothing wrong. These details in the latest Commercial Flooring Report will help you with dealing with sensitive issues that are not your fault.

Click here for the latest report.
21 Comments
Logan Brown link
9/30/2016 03:58:47 am

We all do our best to make sure our customers understand the issues that some with our work. Before I even start my jobs I want them to know what could go wrong and to be prepared but likely there will not be any issues. Thanks for the information!

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Donald Carp link
10/13/2016 09:34:11 am

I had to learn the hard way that if you don't explain upfront what the potential problems might be, you run the danger of having a very unsatisfied customer! I try to assure them that the "potential" problems are rarely an issue, but still....
Thanks for this great information.

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Jessica link
11/28/2016 05:29:49 pm

This is great information. Thank you very much!

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Ed N. link
12/6/2016 12:05:06 pm

Thank you for the link to the flooring report. I sent one of my customers the link for cornrowing! Appreciate the information

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Derick link
12/8/2016 11:14:02 am

Great info. I recently came across your site and appreciate the insights you offer. I make sure to refer my customers to good thought leaders. Thanks for the effort.

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Torrance link
4/19/2017 09:22:23 pm

Thanks for posting this. It's really useful when communicating with customers.

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Andrew link
5/15/2017 07:41:43 pm

I find this report very useful and full of wonderful insight. I made sure to save it for future references. Thank you very much!

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Margarito link
6/16/2017 12:15:59 pm

Thank you for the information! There are some many factors that can cause things to go wrong, but even then it's better to take precautions as well as inform the customer of potential issues that don't pertain to cleaning services.

Reply
Mold Removal New Brunswick link
11/7/2020 07:24:16 am

When there is a problem with moisture in your house, don't forget to call a mold removal company. Because there are full chances of having mold in your house and may cause certain damage. So, its better to be preventive and hire professional mold cleaner.

Reply
USA Clean Master Fort Worth link
12/21/2020 03:49:48 am

In the presence of moisture, there're huge chances of permanent damage and stains to it. For instant cleaning, always visit professional and trained carpet cleaners because they are well experienced in removing them.

Reply
Pearl Fulton link
8/5/2022 12:56:20 am

Such an amazing article and it is really informative, keep up the good work. Thank you so much for sharing.

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William Moore DDS link
10/19/2022 02:10:33 pm

Hour role all service. Debate drop Democrat tree coach expert surface. Civil us feel analysis compare condition.

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Julian Johnston link
11/5/2022 06:12:07 am

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Jam Accessories link
6/4/2023 03:18:05 am

Thanks ffor sharing this

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chimney sweep massachusetts link
7/19/2023 12:02:36 am

Navigating the unexpected, like being wrong despite doing everything right, can be challenging. Learn and move forward.

Reply
metal door installation boston link
8/3/2023 02:49:23 am

I'd love to share this with my friends, thanks for sharing!

Reply
drain connection worcester ma link
8/3/2023 10:30:13 pm

Brilliant work! You managed to make a complex subject understandable for everyone.

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tankless water heater repair dallas link
8/7/2023 02:27:13 am

Such a great tip! Thanks.

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Diana link
10/8/2023 11:01:59 pm

The provided paragraphs discuss the common predicament faced by flooring contractors who are unfairly blamed for flooring issues beyond their control, such as carpet problems, vinyl plank installations, and adhesive failures. They emphasize the importance of the latest Commercial Flooring Report in helping contractors address such sensitive issues effectively. The report offers guidance on communication, client expectations management, and collaborative problem-solving, enabling contractors to maintain their professional reputation and enhance client relationships by demonstrating their expertise and commitment to customer satisfaction.

"The best property management in St. Louis, MO sets a gold standard for excellence in maintaining and overseeing real estate investments. With their expert team and top-notch services, they ensure property owners have peace of mind and tenants enjoy a seamless renting experience."

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Sanitairllc link
11/20/2024 11:07:08 pm

Hello,

Great insights on the challenges contractors face with flooring issues! It's unfortunate that contractors often get blamed for problems beyond their control. The detailed explanations in the Commercial Flooring Report sound like a valuable resource for addressing these misunderstandings. Proper communication and documentation seem critical in navigating such sensitive situations. Do you have any tips for preventing adhesive failures or common vinyl plank installation issues? I’d love to hear more practical advice for contractors looking to protect themselves and maintain client trust.

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DBM Janitorial Services link
1/6/2025 02:27:14 am

Thank you for sharing this valuable insight! It’s frustrating when issues arise that are out of your control, especially when you’ve done everything right. As a professional in the cleaning and maintenance industry, we often see similar challenges where clients may assume a problem lies with the service, when in fact, the issue might be related to other factors.

At DBM Janitorial Services, we understand the importance of clear communication and transparency in ensuring clients are satisfied. While we primarily focus on commercial cleaning in Dallas, TX, we’ve also learned that detailed attention to flooring, proper maintenance, and understanding product specifics can save time, money, and frustration in the long run.

If you ever need help with ensuring your commercial space looks its best or requires expert care in cleaning those hard-to-maintain areas, we’d be happy to support your efforts! Thanks again for the great tips and for highlighting this important issue.

Reply



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    Jeff Cross...

    ... is the executive editor of Cleanfax.com and an IICRC-approved instructor. His goal is to help cleaning and restoration technicians to become the best in the industry. He can be reached at (740)973-4236 or by email (click here)

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